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How to Resubmit Identification Documents
How to Resubmit Identification Documents

Applicants who failed identification may be asked to resubmit their documents. Resubmit your documents by following the steps below.

Updated over a week ago

Read the documentation requirements HERE before completing the identity verification.

Table of Contents

CoinUnited.io APP

1. Open CoinUnited.io APP and Log in to your account

2. You will receive a notification asking you to resubmit the required documents. Tap【Resubmit Now】

3. Alternatively, go to【User】>【Identity Verification】

4. Click【Resubmit】to submit the documents again.

Please be patient after submission. We will process your submission as soon as possible.


CoinUnited.io Web Platform

1. Go to CoinUnited.io Web Platform, hover your mouse on the【User Icon】at the top right, then click【Identity Verification】

2. Click【Resubmit documents】to submit again.

Please be patient after submission. We will process your submission as soon as possible.


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For further questions or issues, visit our Help Center or use our chatbot for immediate assistance. If you can't find the answers, submit a request ticket or email us. We're here to help. Happy trading!

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