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How to Whitelist Emails
How to Whitelist Emails

If you find that official emails are being sent to your spam folder, you can whitelist's official email address

Updated over a week ago

Whitelisting an email means informing your email provider that you want emails from that sender to be delivered to your inbox rather than being filtered as spam.

Table of Contents


1. Log in to your Gmail account

2. Go to【Settings】(in the top-right corner of the screen), click【See all settings】


3. Go to【Filters and Blocked Addresses】. Click【Create a new filter】


4. Input official domain to【From】and click【Create filter】

Add domain to whitelist:


5. Select【Never send it to Spam】and click【Create filter】


This will prevent Gmail from moving official emails to your Spam folder.


1. Log in to your Outlook email (Web version)

2. Go to【Settings】(in the top-right corner of the screen), click【View all Outlook settings】


3. Go to【Email】-【Junk email】-【Safe senders and domains】


4. Click【Add】and add official domain into the list. Click【Save】to save the settings.

Add domain to whitelist:


This will prevent Outlook from moving official emails to your Junk folder.

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