If you mistakenly withdraw funds to the wrong address, we are unable to locate the receiver of your funds and provide you with any further assistance.
- If you sent your assets to an incorrect address by mistake and you know the owner of this address, please contact the owner directly.
- If your assets were sent to the wrong address on another platform, please contact that platform for assistance.
- If you forgot to write a Tag/Memo for withdrawal, please contact that platform.
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